YWCA Canada Store

YWCA Canada Privacy Policy

Your privacy is important to us. YWCA Canada is committed to respecting the personal privacy of any individual that visits and interacts with our website (the "Site"), located at http://ywca.ca, http://ywcacanada.ca, http://store.ywcacanada.ca, http://magasin.ywcacanada.ca, http://weekwithoutviolence.ca, http://ywcagirlspace.ca, http://rosecampaign.ca and http://campagnedesroses.ca. YWCA Canada recognizes the importance of protecting your personal information that can be used to identify you ("Personal Information"). This Privacy Policy (the "Policy") describes our privacy practices regarding your Personal Information collected by this Site.

By accessing this Site you are agreeing to be bound by this Policy, and consenting to the collection, use and disclosure of your Personal Information in accordance with this Policy. If you do not agree with this Policy, please exit from this Site and do not disclose any Personal Information to this Site or access any other webpages on this Site. Changes may be made at any time to this Policy without prior notice.

The Personal Information we collect

The Personal Information we may collect from you and store indefinitely may include, but not limited to:

  • Full name
  • Phone number(s)
  • Fax number(s)
  • Email
  • Mailing address

You will supply us with your Personal Information while interacting with the Site by:

  • Sending us an email
  • Filling out and submitting to us an order form from our Site, either an online form or a downloaded PDF form
  • Making a donation to us through the charity link(s) located on the Site
  • Registering to receive electronic or physical materials from us

How we use your Personal Information

Your Personal Information will only be disclosed to YWCA Canada staff, associates or partners who need your Personal Information for the sole purpose of responding and/or executing your comments, questions, and/or requests.

We use your Personal Information supplied to us when you send us an email to respond to your email.

We use your Personal Information supplied to us when you fill out and submitting to us an order form from our Site to process your order and deliver to you the ordered materials.

We use your Personal Information supplied to us when you make a donation to us to process and complete the donation.

We use your Personal Information supplied to us when you register to receive electronic or physical materials from us to deliver to you your requested materials.

We will never use or share your Personal Information provided to us online in ways unrelated to the activities described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

We will never sell, rent, or loan your Personal Information to any third party.

We will only disclose your Personal Information when demanded and required by law.

Please be aware that interacting with other outside websites linked from the Site or to the Site may result in collection and use of your Personal Information. YWCA Canada is not responsible for how such third parties collect, use or disclose your Personal Information, and recommends that you review the privacy policy of such websites before providing them with your Personal Information.

Information tracking

We collect and use non-identifying and aggregate information of your and other visitors to the Site to better design our Site; this non-identifying information includes, but is not limited to:

  • The number of visits this Site receives
  • Frequency of visits on a particular webpage
  • The geographical locations of visitors
  • The sequence or path of webpages visited taken by visitors while interacting with the Site
  • Hardware and software specifications of computers used by visitors of the Site
  • Length of time spent on the Site

This information is anonymous and cannot be used to identify any specific visitor to the Site. We collect this information for usage analysis of the Site as constant effort to improve the Site and provide features and content that will better serve our visitors

Cookies are small data files that are transmitted through your browser and stored on your computer when you visit certain websites, with or without your acknowledgement. Websites use cookies to recognize and identify repeat users and to personalize and/or otherwise customize the access and use of the websites. Please note that we do not currently utilize cookies on our Site.

Security and retention matters

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of your Personal Information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure your Personal Information that we collect on our Site. However, there is no guarantee that data transmission over the Internet is completely secure. Therefore, YWCA Canada does not represent, warrant or guarantee that your Personal Information will be protected against misuse, loss or alteration and does not accept any responsibility for your Personal Information collected by YWCA Canada.

How you can access or correct your Personal Information

We will, upon request, provide you with access to any Personal Information that we have collected from you through this Site or by email. To gain access to your Personal Information, or if you believe that any Personal Information that we have collected about you is incorrect or out of date, please contact the site administrator at national@ywcacanada.ca.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to your Personal Information.

We welcome your feedback. If you have any questions or concerns about our Privacy Policy, please contact us at national@ywcacanada.ca.